Booking Terms & Conditions

By paying a deposit to secure a production slot you are agreeing to the following terms and conditions.

1. Quotes are only valid for 28 days from the date on the quote or from the date of the email/message, after which time any increase in costs will be added to the cost of your quotation. Once a deposit has been received & a production slot has been booked the price you have been quoted is guaranteed against price increases.

2. A non-refundable 50% booking fee is required on placement of an order; this reserves a production slot and guarantees the prices you have been quoted. You have a 14 day cooling off period in which you can cancel your order for a refund of your booking fee, except in cases where immediate production is required (where delivery is expected within one calendar month). Cancellations after 14 days from booking date will forfeit the booking fee and any expenses incurred.

3. To ensure quality of information, I only accept information for your invites or order electronically (typed up message/email or word documents). Handwritten, photographs or screen shots will not be accepted. This is to keep both yourself and myself right and ensure there is errors in text.

4. After payment and booking in for samples, an electronic proof will be sent via email for approval. It is your responsibility to ensure all information, layout, colouring, spelling etc. is correct. Once the proof is approved and printing commences, any changes required will incur a charge per invite.

5. If your order requires postage, all orders will be sent using Royal Mail delivery (under 2kg) or Parcelforce for large orders. I am not liable for any delay once posted. I will inform you when your invitations are posted and provide you with your special delivery tracking number, I cannot be held accountable for delays in postage.

6. Once you receive your order, please check it is all present and correct. Please report any issues within 48 hours of receiving your order to allow us to rectify any issues in a timely manner.

7. I own the copyright to my designs; they should not be copied by you or any other party. It's Eimear's Designs holds public liability and business insurance; any liability is limited by our insurance policy.

8. Additional invitations. Any extra invitations ordered after you have received your items are subject to a £50.00 surcharge on top of the cost of printing. Purchasing smaller amounts of stock is more costly, please order a few extra invitations with your order to avoid paying a higher price should you require more at a later date.

9. If you require a one-off print sample before you proceed with your full print of invitations, each sample will cost £25.00.

10. On the 25th of May 2018 the new data protection legislation (GDPR) was introduced in the UK. In line with this I need to inform you of how your personal information is kept and used. Information provided by you is kept on file to assist me with completing and processing your orders, it is not shared with third parties, apart from postal services to enable me to get your orders delivered. Once your order is complete your information is kept on file for bookkeeping purposes.

11. It's Eimear's Designs, will only contact you in regard to your order, we do not send marketing emails, or share with third parties.

12. It's Eimear's Designs uses photographs of completed orders to promote my business, personal and identifying features (such as addresses and phone numbers) will be concealed on our photographs to protect your identity. If you have any questions about how your personal data is kept/used by It's Eimear's Designs please feel free to contact me.